Shawarma Station

Reviews

• Karmen N.

  star star star star star_border 8 June 2026

  Really impressed! Came here on Saturday evening, with no lineup. The place looks like it used to be an old school diner.
  
  I got #1 Chicken Taouk in a sandwich ($6.99 i believe). I was informed the meat will take 10-15mins, which was pretty accurate. The person who served me was extremely polite and patient. I asked him many questions about the menu and he was delighted to explain the options.
  
  Not only was the service excellent but the food is delicious! I was pleasantly surprised to find that the chicken is juicy (4pcs) and tender like a chicken breast and seasoned well.
  
  I added lettuce, hummus, tomatoes, pickles and tabouleh to the wrap. I was weary adding tabouleh because I hate cilantro, but to my surprise, I can't even taste it which is amazing.
  
  The wrap is quite light and small (it's not Extreme Pita size), but it's filling for me at least.

• Marcella C.

  star star star star_border star_border 5 June 2026

  The best shawarma and middle eastern food is made at this restaurant. The area is not the best place in the city.
  
  My husband and I are regulars and we always enjoy the food. Everything is made in the house, the chicken is cooked to perfection, soft inside and crispy *not burnt* outside. They offer their succulent garlic sauce and if you're feeling dangerous try the spicy garlic. The best part is the prices and the generous portions. The staff is friendly and very helpful.
  
  I did not give them 5 stars because of two important things..1) the washroom and 2)the cleanliness of the sitting restaurant
  
  I avoid going to the washroom because it's extremely filthy (piss/wet toilet paper/water jugs/dirtiness everywhere). When you try to use the sink it's dirtier than anything else..a lot of the times there's no soap.
  
  I understand they don't have much power over the dining area. But please sweep once in a while and clean the tables. Certain families that go there leave the tables extremely dirty..perhaps a sign would remind certain people to behave like humans. I have witnessed a mother with her five kids throwing food at each other.
  
  Great food/Great people   Bad location=not the best customer but Shawarma station still manage to make some amazing food.

• S A.

  star star_border star_border star_border star_border 27 May 2026

  " Accuses LOYAL customers for lying for " FREE FOOD"!!
  If I could give a 0 I would. That wasn't the case before, shawarma station was our go to place for my family. Spent at least 100 a month here for the past few years. Not anymore. Today we ordered  from them, and we found 4 pieces of hair in our family pack. We called to complain, and they got very hostile and defensive. They then agreed to for us to come in and bring it in. To my surprise once my family member came in they told them to come to the back, and began to yell at them saying that " they know we faked this so we can get a free meal". !!!!! How rude!!  Insinuating that we are lying for a free meal!  WHICH WE OBVIOUSLY DIDN'T EVEN finish because of the hair!! I still can't believe the customer service and how they said that to us. If I can go back in time, I wouldn't have continued to support this restaurant or telling my friends and family about it.  This is really upsetting. From now on if I ever want Shawarma I will go anywhere but here, even if it means I have to drive far away! Customer service and cleanliness matters.

• Peter J.

  star star_border star_border star_border star_border 23 May 2026

  I was looking forward to giving this place a try during my never-ending search for the best shawarma in Ottawa. Their hours indicated they would be open, as did big signs outside advertising breakfast lunch and dinner.
  Unfortunately, upon proceeding to the ordering area and requesting a shawarma sandwich I was told that they are not open until 11am and to come back in 15 minutes. Really?
  The ingredients were all prepped and ready, the smell was inviting, too bad they were not, and didn't care to make me a sandwich. I guess they aren't hurting for business.
  I won't bother trying this place again.

• Mark A.

  star star star star star_border 13 May 2026

  After eating at the shawarma place across the street a week prior, I decided to stop in to Shawarma Station to check out the competition.  
  
  It is in the same plaza as Produce Depot, but there are plenty of parking spots available.  At lunch on a weekday I've heard it gets very busy, but they seem to work fast.
  
  I got the chicken shawarma platter and my wife got the veggie platter (same as we tried across the street).  The prices were low here for the amount of food.  I think the total was only around $25, and the quality here is higher than other places around town.  The chicken in my platter was very moist, but still had some nice crispy bits.  The veggie platter had a good assortment of items: roasted veggies, 1 falafel, 1 dolma, rice, potatoes.  My wife did indicate that some tabbouleh would have been a nice addition.
  
  Like I said,  I think the quality is higher here than other places in town.  The portions are larger across the street, but it is greasier. If you are looking for hangover help you may be better off going that route, but in general,  I'm sticking to Shawarma Palace.